Instant quote
Policy type
No. of travellers
Adult 18-64
Adult 65-69
Adult 70-74
Adult 75-79
Adult 80-85
Kids 2-17
Infants 0-1
Departure date
Return date     
Instant Quote
Pay online with complete peace of mind

About Us

Our prices are competitive because we have cut out the middleman - we cut the cost, not the cover - you get the best possible value for your money and the best possible protection from your travel insurance at all times.

Buying travel insurance from us could not be easier, our simple online process allows you to review our products, book online, download your policy and confirmations are emailed directly meaning last minute insurance is not a problem.

Before buying your insurance we would encourage you to read the following important information about our business.


For all claims information and contact details, please click here.

Contact us

For all queries that are not of a claims and assistance nature please contact us:
T 0844 482 0660 (Monday to Friday 8.00am to 7.00pm and Saturday 9.00am to 5.00pm)

Or write to us at:
ROCK Insurance Group
Griffin House
135 High Street
RH10 1DQ

We endeavour to respond to all written queries within two working days.

Your right to complain

ROCK Insurance Group try to ensure you receive a high standard of service. However, if you are not satisfied with the service in the first instance please write to:

The Managing Director of ROCK Insurance Group at the above address.

We will do our very best to resolve any difficulty with you, but if we are unable to do this to your satisfaction, disputes may be referred to the Financial Ombudsman Service for review:

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
E14 9SR
Telephone: 0845 080 1800

If you have a complaint regarding a claim then you should write to:

Travel Claims

Customer Relations Department,
Mapfre Assistance,
Maitland House,
Warrior Square,
Southend on Sea,
Scheduled Airline Failure Claims

International Passenger Protection Limited,
IPP House,
22-26 Station Road,
West Wickham,
Telephone 0208 776 3750
or email

Who regulates ROCK Insurance Group?

Rock Insurance Services Limited are authorised and regulated by the Financial Conduct Authority (FCA). Their FCA authorised number is 300317 and this can be verified by checking the FCA website via the following address, please type in Rock Insurance or the postcode RH10 1DQ or by contacting the FCA on 0845 606 1234.

Whose products do we offer?

ROCK Insurance Group offers products from a range of insurers.

What services will we provide you with?

You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

Will you have to pay a fee for our services?

You will not have to pay a fee for our services, you will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

Please click on the following link 'key facts about our business' if you would like to download a copy of this information. is a trading style of Rock insurance limited who are authorised and regulated by the Financial Conduct Authority (FCA), number 300317.